Cyberattacks are becoming more sophisticated. SMBs and mid-market organizations are facing a critical question: Is our endpoint security enough, or do we need managed protection?
Many teams start with Endpoint Detection and Response (EDR) tools. They soon realize that setting up alerts alone won’t stop threats. That’s where Managed Detection and Response (MDR) comes in. It combines technology, skill, and 24/7 monitoring. A Managed Security Service Provider (MSSP) can take care of Detection and Response for you.
IT leaders must understand the differences between EDR and MDR. This knowledge is essential for evaluating their security strategy, budget, and resource capacity. Both aim to reduce breach impact. They operate differently in terms of coverage. Their response and total cost of ownership also vary.
For SMBs without large enough in-house security teams, this decision can make a big difference. It can decide whether a threat becomes a small incident or a business-crippling breach. This guide will break down the key differences, benefits, and use cases of EDR and MDR. It will help you choose the right security approach for your organization.
What Is EDR?
Endpoint Detection and Response (EDR) is a security tool that monitors endpoints—like laptops, servers, workstations, cloud workloads—for suspicious activity. It collects data, analyzes behavior, detects anomalies, and generates alerts for investigation.
Key Capabilities of EDR:
- Endpoint Visibility and Telemetry
- Threat Detection Based on Behavior and Signatures
- Automated Alerting
- Basic Threat Containment (e.g., Isolating Endpoints)
- Forensic Logs and Reporting
Ideal For:
Organizations that have:
- A Dedicated IT or Security Team
- Resources to Investigate Alerts
- Ability to Respond to Incidents Manually
The Challenge:
EDR does not resolve threats but alerts someone to do so. These members of IT or security teams must:
- Watch Alerts
- Analyze Incidents
- Take Response Actions
According to IBM, a breach takes 204 days on average to discover. This poses a major risk that organizations face if alerts go unhandled.
What Is MDR?
Managed Detection and Response (MDR) is a security service that is fully managed. It combines EDR technology with human skill. This service is offered by Managed Security Service Providers (MSSPs). MDR providers deliver 24/7 monitoring, investigation, and incident response, acting like an outsourced security operations team.
Key Capabilities of MDR:
- 24/7 SOC Monitoring
- Threat Hunting and Investigation
- Real-time Response and Remediation
- Expert Analysts and Security Engineers
- Faster Threat Detection and Reduced Dwell Time
Ideal For:
Organizations that:
- Lack In-house Security Skill
- Need Round-the-clock Monitoring and Coverage
- Function In Regulated Industries (Finance, Healthcare, Government)
- Want Predictable Security Costs
This is where services like EnCyb’s SOC as a Service, enDetect, can offer comprehensive support. They help from detection to containment. They also handle incident response.
EDR vs MDR: Side-by-Side Comparison
| Feature | EDR | MDR |
| Technology | Tool-based | Tool + Human Expertise |
| Monitoring | During business hours as it’s handled internal staff | 24/7 throughout the year as it’s handled by the MSSP |
| Response | Handled internally | Handled by MSSP |
| Threat Hunting | Limited | Proactive & Continuous |
| Cost | Lower Upfront Costs | Predictable Security Costs, Subscription-based |
| Skill Requirements | High | Low |
| Best For | IT Teams with In-house Security Staff | SMBs without In-house Security Teams |
When Does EDR Fall Short?
Many SMBs deploy EDR but face:
- Alert Fatigue
Thousands of alerts without anyone or too few people to analyze them.
- Limited In-House Expertise
EDR tools require cybersecurity skills and the necessary headcount that many SMBs simply don’t have.
- Slow Incident Response
Delays increase damage and downtime.
- Compliance Gaps
Frameworks like ISO 27001 and GDPR require proactive security measures, not just alerting.
This is often the tipping point toward MDR adoption.
Where MDR Can Deliver the Most Value?
- You Need 24/7 Threat Coverage
Cyberattacks don’t wait for office hours.
- You Can’t Staff a SOC
Hiring analysts, tools, and platforms is costly and time-consuming.
- You Need Faster Response
MDR reduces dwell time, subsequently limiting damage.
- You Need Regulatory Compliance
Regulated industries like BFSI, healthcare, and government require continuous monitoring and reporting.
- You Operate in a Cloud or Hybrid Environment
Modern MDR supports cloud workloads, remote endpoints, and SaaS applications.
How EnCyb Can Help
EnCyb supports organizations across the UAE with a fully managed security approach:
- SOC as a Service (i.e. Managed MDR), enDetect
24/7 monitoring, threat hunting, and real-time incident response for endpoints, cloud, and network environments.
- Incident Response Retainer
Rapid containment and remediation support during high-severity incidents.
- Cloud Management Platform, enCloud
Enhanced visibility and security across multi-cloud environments—ideal for distributed endpoints and remote teams.
With EnCyb, you get both technology and expertise, all without incurring the costs of hiring a full internal SOC team.
EDR vs MDR — Which Should You Choose?


Choose EDR if:
- You have highly skilled security staff
- You have enough resources (staff) to monitor and respond to all alerts
- You want granular control over investigations
Choose MDR if:
- You lack internal cybersecurity expertise
- You need 24/7 coverage
- You want faster response and reduced risk
- You require compliance reporting
For most SMBs and mid-market organizations, MDR delivers stronger protection with a lower operational burden.
Conclusion
Choosing between EDR and MDR isn’t just a technology-based decision; it’s a business risk-based decision. EDR gives visibility, but MDR provides action as well. As cyber threats accelerate and skill gaps widen, SMBs increasingly need managed expertise to stay protected, compliant, and cyber resilient.
For organizations without dedicated security teams, MDR delivers the fastest path to stronger defense. It reduces dwell time, minimizes impact, and improves incident readiness. Additionally, with EnCyb’s managed security services, businesses gain enterprise-grade protection. They avoid the cost and complexity of building a full SOC in-house.


FAQs
EDR provides detection tools, while MDR adds 24/7 monitoring and expert-led response.
Yes—MDR is especially beneficial for SMBs without in-house security teams, as they offer fully managed protection and incident response.
MDR typically uses the same tools and technology as EDR but adds human expertise, so it enhances—not replaces—EDR.
Upfront costs may be higher, but MDR lowers long-term risk and staffing costs.
Yes—MDR supports reporting, monitoring, and response requirements for regulated industries.
If your business operates remotely, handles sensitive data, or lacks security staff—yes.
Modern MDR can isolate endpoints, contain threats, and guide remediation in real time.








You must be logged in to post a comment.